The Customer Service Advantage
Coordinator of Customer/Community Relations
Prince George's Community College
About the newsletter:
The Customer Service Advantage provides proven techniques for satisfying
customers. Insights and ideas from the newsletter help customer service
professionals manage customer expectations and understand their real needs.
Not only will The Customer Service Advantage help keep customers coming back, it'll offer proven strategies for convincing other departments that it's crucial to work as a team to provide top-notch customer service.
Subscribe to The Customer Service Advantage and join a vast number of customer service professionals who find the newsletter's fast-read format invaluable for dealing with customers and motivating and training reps.
People who benefit:
Customer Service Directors and Managers, Sales Directors and Managers, Inside
Sales Managers, Senior Customer Service Reps, Customer Relations Directors and
Managers.
Try it risk-free:
Try our newsletter risk-free for two issues. If you don't find it helps you do
your job better, just write "cancel" on the invoice and owe nothing.
Ordering information:
$253 per year, published semi-monthly (23 issues a year), 8 pages per issue.
To order by phone call 1-800-220-5000.
To order by FAX click here for FAX back form.
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